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Enriching the Value of Patient Experience Feedback: Web-Based Dashboard Development Using Co-design and Heuristic Evaluation
BACKGROUND: There is an abundance of patient experience data held within health care organizations, but stakeholders and staff are often unable to use the output in a meaningful and timely way to improve care delivery. Dashboards, which use visualized data to summarize key patient experience feedbac...
Autores principales: | Khanbhai, Mustafa, Symons, Joshua, Flott, Kelsey, Harrison-White, Stephanie, Spofforth, Jamie, Klaber, Robert, Manton, David, Darzi, Ara, Mayer, Erik |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
JMIR Publications
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8855286/ https://www.ncbi.nlm.nih.gov/pubmed/35113022 http://dx.doi.org/10.2196/27887 |
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