Telephone nurses' perceived stress, self‐efficacy and empathy in their work with frequent callers

AIM: To examine telephone nurses' perceived stress, self‐efficacy and empathy in their work with answering calls from frequent callers. DESIGN: The study is a quantitative questionnaire survey study with a comparative design. METHODS: Telephone nurses (N = 199) answered a survey containing thre...

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Detalles Bibliográficos
Autores principales: Skogevall, Sofia, Holmström, Inger K., Kaminsky, Elenor, Håkansson Eklund, Jakob
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2021
Materias:
Research Articles
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8859069/
https://www.ncbi.nlm.nih.gov/pubmed/34528768
http://dx.doi.org/10.1002/nop2.889

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8859069/
https://www.ncbi.nlm.nih.gov/pubmed/34528768
http://dx.doi.org/10.1002/nop2.889

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