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Telephone nurses' perceived stress, self‐efficacy and empathy in their work with frequent callers
AIM: To examine telephone nurses' perceived stress, self‐efficacy and empathy in their work with answering calls from frequent callers. DESIGN: The study is a quantitative questionnaire survey study with a comparative design. METHODS: Telephone nurses (N = 199) answered a survey containing thre...
Autores principales: | Skogevall, Sofia, Holmström, Inger K., Kaminsky, Elenor, Håkansson Eklund, Jakob |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
John Wiley and Sons Inc.
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8859069/ https://www.ncbi.nlm.nih.gov/pubmed/34528768 http://dx.doi.org/10.1002/nop2.889 |
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