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Developing a conversion rate optimization framework for digital retailers—case study

To stay competitive against e-commerce, many retailers started to adopt a digital retail strategy, leveraging a myriad of online and offline touchpoints to increase their customer experience and, as a result, their sales. However, currently, no guidelines exist on how digital retailers can identify,...

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Detalles Bibliográficos
Autores principales: Zimmermann, Robert, Auinger, Andreas
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Palgrave Macmillan UK 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8864459/
http://dx.doi.org/10.1057/s41270-022-00161-y