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Talking it better: conversations and normative complexity in healthcare improvement

In this paper, we consider the role of conversations in contributing to healthcare quality improvement. More specifically, we suggest that conversations can be important in responding to what we call ‘normative complexity’. As well as reflecting on the value of conversations, the aim is to introduce...

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Detalles Bibliográficos
Autores principales: Cribb, Alan, Entwistle, Vikki, Mitchell, Polly
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8867266/
https://www.ncbi.nlm.nih.gov/pubmed/34035179
http://dx.doi.org/10.1136/medhum-2020-012129