Assessing port service quality: An application of the extension fuzzy AHP and importance-performance analysis

It is argued that ports are playing a crucial role in developing nations’ economy. Still, solutions to improving port service quality (PSQ) to boost ports’ competitive capacity is questionable. Hence, this study aims to investigate port service quality (PSQ) by using integration of the extension Fuz...

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Detalles Bibliográficos
Autores principales: Nguyen, Thang Quyet, Ngo, Lan Thi Tuyet, Huynh, Nguyen Tan, Quoc, Thanh Le, Hoang, Long Van
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2022
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8880942/
https://www.ncbi.nlm.nih.gov/pubmed/35213649
http://dx.doi.org/10.1371/journal.pone.0264590

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8880942/
https://www.ncbi.nlm.nih.gov/pubmed/35213649
http://dx.doi.org/10.1371/journal.pone.0264590

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