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Assessing port service quality: An application of the extension fuzzy AHP and importance-performance analysis
It is argued that ports are playing a crucial role in developing nations’ economy. Still, solutions to improving port service quality (PSQ) to boost ports’ competitive capacity is questionable. Hence, this study aims to investigate port service quality (PSQ) by using integration of the extension Fuz...
| Autores principales: | , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Public Library of Science
2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8880942/ https://www.ncbi.nlm.nih.gov/pubmed/35213649 http://dx.doi.org/10.1371/journal.pone.0264590 |