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The Paradoxical Effects of the Contagion of Service-Oriented Organizational Citizenship Behavior
PURPOSE: Previous research on the service-oriented organizational citizenship behavior (OCB) of employees has mainly focused on the examination of its driving factors, and has ignored the consequences that it may bring to the workplace. To bridge this research gap, by shifting the focus to the event...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Dove
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8881963/ https://www.ncbi.nlm.nih.gov/pubmed/35228822 http://dx.doi.org/10.2147/PRBM.S341068 |