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The Paradoxical Effects of the Contagion of Service-Oriented Organizational Citizenship Behavior

PURPOSE: Previous research on the service-oriented organizational citizenship behavior (OCB) of employees has mainly focused on the examination of its driving factors, and has ignored the consequences that it may bring to the workplace. To bridge this research gap, by shifting the focus to the event...

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Detalles Bibliográficos
Autores principales: Guo, Gengxuan, Jia, Yu, Mu, Wenlong, Wang, Tao
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Dove 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8881963/
https://www.ncbi.nlm.nih.gov/pubmed/35228822
http://dx.doi.org/10.2147/PRBM.S341068

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