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Customer engagement design during the COVID 19 pandemic, mutual trust and intelligent automation: a conceptual perspective
The adoption and use of artificial intelligence, and the application of this concept through the development and implementation of intelligent automation is not considered simply as an option, but rather as an obligation in current times, due to the considerable change caused by the COVID 19 pandemi...
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Formato: | Online Artículo Texto |
Lenguaje: | English |
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Springer Berlin Heidelberg
2022
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8897731/ https://www.ncbi.nlm.nih.gov/pubmed/35280231 http://dx.doi.org/10.1186/s13731-022-00222-7 |