Choosing a package carrier during COVID-19 pandemic: An integration of pro-environmental planned behavior (PEPB) theory and service quality (SERVQUAL)

Sustainability and safety have become the two most important considerations of consumers of the current century. The limited movement of consumers and significant shift to online business as effects of the current health pandemic led to an increased demand for package delivery services worldwide. Th...

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Detalles Bibliográficos
Autores principales: German, Josephine D., Redi, Anak Agung Ngurah Perwira, Prasetyo, Yogi Tri, Persada, Satria Fadil, Ong, Ardvin Kester S., Young, Michael N., Nadlifatin, Reny
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Ltd. 2022
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8898924/
https://www.ncbi.nlm.nih.gov/pubmed/35281884
http://dx.doi.org/10.1016/j.jclepro.2022.131123

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8898924/
https://www.ncbi.nlm.nih.gov/pubmed/35281884
http://dx.doi.org/10.1016/j.jclepro.2022.131123

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