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Driving Consumer Value Co-creation and Purchase Intention by Social Media Advertising Value

Social media advertisement (ad) is a growing phenomenon designed to reach and engage customers. However, despite their continued adoption, less remains known regarding the effectiveness of social media ads to co-create brand value. In response to this gap, this study aims to deepen the theoretical u...

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Autores principales: Hussain, Ali, Ting, Ding Hooi, Mazhar, Muhammad
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8912946/
https://www.ncbi.nlm.nih.gov/pubmed/35282229
http://dx.doi.org/10.3389/fpsyg.2022.800206
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author Hussain, Ali
Ting, Ding Hooi
Mazhar, Muhammad
author_facet Hussain, Ali
Ting, Ding Hooi
Mazhar, Muhammad
author_sort Hussain, Ali
collection PubMed
description Social media advertisement (ad) is a growing phenomenon designed to reach and engage customers. However, despite their continued adoption, less remains known regarding the effectiveness of social media ads to co-create brand value. In response to this gap, this study aims to deepen the theoretical understanding of consumer value co-creation through social media advertising value. The data were collected using purposive sampling from 286 experienced social-media users, and the model was tested using partial least square (PLS)-based structural equation modeling. The results indicate that entertainment, aesthetic appeal, interactivity, and trendiness significantly affect the adverting value of social media ads. In turn, ad value affects consumers’ intention for value co-creation. Consequently, our findings suggest the importance of social media advertising value where marketers may enhance consumer-brand engagement (CBE) by incorporating interesting content, which may encourage the customer’s interaction with the social media ads and strengthen value co-creation behavior. The results further contribute to nascent marketing literature by demonstrating that value co-creation acts as an antecedent to generating positive electronic word-of-mouth (e-WOM) on social media platforms to drive consumers’ online brand purchase intention.
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spelling pubmed-89129462022-03-11 Driving Consumer Value Co-creation and Purchase Intention by Social Media Advertising Value Hussain, Ali Ting, Ding Hooi Mazhar, Muhammad Front Psychol Psychology Social media advertisement (ad) is a growing phenomenon designed to reach and engage customers. However, despite their continued adoption, less remains known regarding the effectiveness of social media ads to co-create brand value. In response to this gap, this study aims to deepen the theoretical understanding of consumer value co-creation through social media advertising value. The data were collected using purposive sampling from 286 experienced social-media users, and the model was tested using partial least square (PLS)-based structural equation modeling. The results indicate that entertainment, aesthetic appeal, interactivity, and trendiness significantly affect the adverting value of social media ads. In turn, ad value affects consumers’ intention for value co-creation. Consequently, our findings suggest the importance of social media advertising value where marketers may enhance consumer-brand engagement (CBE) by incorporating interesting content, which may encourage the customer’s interaction with the social media ads and strengthen value co-creation behavior. The results further contribute to nascent marketing literature by demonstrating that value co-creation acts as an antecedent to generating positive electronic word-of-mouth (e-WOM) on social media platforms to drive consumers’ online brand purchase intention. Frontiers Media S.A. 2022-02-24 /pmc/articles/PMC8912946/ /pubmed/35282229 http://dx.doi.org/10.3389/fpsyg.2022.800206 Text en Copyright © 2022 Hussain, Ting and Mazhar. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Psychology
Hussain, Ali
Ting, Ding Hooi
Mazhar, Muhammad
Driving Consumer Value Co-creation and Purchase Intention by Social Media Advertising Value
title Driving Consumer Value Co-creation and Purchase Intention by Social Media Advertising Value
title_full Driving Consumer Value Co-creation and Purchase Intention by Social Media Advertising Value
title_fullStr Driving Consumer Value Co-creation and Purchase Intention by Social Media Advertising Value
title_full_unstemmed Driving Consumer Value Co-creation and Purchase Intention by Social Media Advertising Value
title_short Driving Consumer Value Co-creation and Purchase Intention by Social Media Advertising Value
title_sort driving consumer value co-creation and purchase intention by social media advertising value
topic Psychology
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8912946/
https://www.ncbi.nlm.nih.gov/pubmed/35282229
http://dx.doi.org/10.3389/fpsyg.2022.800206
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