The Relationship Between Employees’ Daily Customer Injustice and Customer-Directed Sabotage: Cross-Level Moderation Effects of Emotional Stability and Attentiveness

Customer injustice has received considerable attention in the field of organizational behavior because it generates a variety of negative outcomes. Among possible negative consequences, customer-directed sabotage is the most common reaction, which impacts individuals’ well-being and the prosperity o...

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Detalles Bibliográficos
Autores principales: Song, Young Ho, Park, Jungkyu
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Psychology
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8936127/
https://www.ncbi.nlm.nih.gov/pubmed/35321039
http://dx.doi.org/10.3389/fpsyg.2022.819396

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8936127/
https://www.ncbi.nlm.nih.gov/pubmed/35321039
http://dx.doi.org/10.3389/fpsyg.2022.819396

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