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Thematic Analysis on User Reviews for Depression and Anxiety Chatbot Apps: Machine Learning Approach

BACKGROUND: Anxiety and depression are among the most commonly prevalent mental health disorders worldwide. Chatbot apps can play an important role in relieving anxiety and depression. Users’ reviews of chatbot apps are considered an important source of data for exploring users’ opinions and satisfa...

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Detalles Bibliográficos
Autores principales: Ahmed, Arfan, Aziz, Sarah, Khalifa, Mohamed, Shah, Uzair, Hassan, Asma, Abd-Alrazaq, Alaa, Househ, Mowafa
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8956988/
https://www.ncbi.nlm.nih.gov/pubmed/35275069
http://dx.doi.org/10.2196/27654