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Thematic Analysis on User Reviews for Depression and Anxiety Chatbot Apps: Machine Learning Approach
BACKGROUND: Anxiety and depression are among the most commonly prevalent mental health disorders worldwide. Chatbot apps can play an important role in relieving anxiety and depression. Users’ reviews of chatbot apps are considered an important source of data for exploring users’ opinions and satisfa...
Autores principales: | , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
JMIR Publications
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8956988/ https://www.ncbi.nlm.nih.gov/pubmed/35275069 http://dx.doi.org/10.2196/27654 |