The Nexus Between Human Resource Management Practices and Service Recovery Performance in Takaful Insurance Industry in Pakistan: The Mediating Role of Employee Commitment

Service recovery performance (SRP) is very important for the takaful insurance industry for maintaining and attracting new clients, which in turn serves as a competitive advantage for the survival and continued future of the businesses. If the insurance sector could not maintain SRP, then the compet...

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Detalles Bibliográficos
Autores principales: Mao, Jie, Siyal, Saeed, Javed Ahmed, Munawer, Ahmad, Riaz, Xin, Chunlin, Qasim, Samina
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Psychology
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8964282/
https://www.ncbi.nlm.nih.gov/pubmed/35359813
http://dx.doi.org/10.3389/fpsyg.2021.752912

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8964282/
https://www.ncbi.nlm.nih.gov/pubmed/35359813
http://dx.doi.org/10.3389/fpsyg.2021.752912

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