Exploring Patient and Staff Experiences With Video Consultations During COVID-19 in an English Outpatient Care Setting: Secondary Data Analysis of Routinely Collected Feedback Data

BACKGROUND: Video consultations (VCs) were rapidly implemented in response to COVID-19 despite modest progress before. OBJECTIVE: We aim to explore staff and patient experiences with VCs implemented during COVID-19 and use feedback insights to support quality improvement and service development. MET...

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Detalles Bibliográficos
Autores principales: Bradwell, Hannah, Baines, Rebecca, Edwards, Katie J, Stevens, Sebastian, Atkinson, Kate, Wilkinson, Ellen, Chatterjee, Arunangsu, Jones, Ray B
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2022
Materias:
Original Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8989384/
https://www.ncbi.nlm.nih.gov/pubmed/35311688
http://dx.doi.org/10.2196/30486

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8989384/
https://www.ncbi.nlm.nih.gov/pubmed/35311688
http://dx.doi.org/10.2196/30486

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