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Exploring Patient and Staff Experiences With Video Consultations During COVID-19 in an English Outpatient Care Setting: Secondary Data Analysis of Routinely Collected Feedback Data
BACKGROUND: Video consultations (VCs) were rapidly implemented in response to COVID-19 despite modest progress before. OBJECTIVE: We aim to explore staff and patient experiences with VCs implemented during COVID-19 and use feedback insights to support quality improvement and service development. MET...
Autores principales: | Bradwell, Hannah, Baines, Rebecca, Edwards, Katie J, Stevens, Sebastian, Atkinson, Kate, Wilkinson, Ellen, Chatterjee, Arunangsu, Jones, Ray B |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
JMIR Publications
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8989384/ https://www.ncbi.nlm.nih.gov/pubmed/35311688 http://dx.doi.org/10.2196/30486 |
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