Characterizing the Relationship Between Hospital Google Star Ratings, Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Scores, and Quality

Google searches for hospitals typically yield a Google star rating (GSR). These ratings are an important source of information for consumers. The degree to which GSRs are associated with traditional quality measures has not been evaluated recently. We sought to characterize the relationship between...

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Detalles Bibliográficos
Autores principales: Ellenbogen, Michael I., Ellenbogen, Paul M., Rim, Nayoung, Brotman, Daniel J.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2022
Materias:
Patient Experience Research Brief
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9003640/
https://www.ncbi.nlm.nih.gov/pubmed/35425850
http://dx.doi.org/10.1177/23743735221092604

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9003640/
https://www.ncbi.nlm.nih.gov/pubmed/35425850
http://dx.doi.org/10.1177/23743735221092604

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