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“We can’t do without it”: Parent and call-handler experiences of video triage of children at a medical helpline

BACKGROUND: Pediatric out-of-hours calls are common, as parents worry and seek reassurance and shared responsibility. Nevertheless, most children assessed in this context are not seriously ill. Conventional telephone triage lacks visual cues and is further limited by third part communication in call...

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Detalles Bibliográficos
Autores principales: Gren, Caroline, Egerod, Ingrid, Linderoth, Gitte, Hasselager, Asbjoern Boerch, Frederiksen, Marianne Sjølin, Folke, Fredrik, Ersbøll, Annette Kjær, Cortes, Dina, Gamst-Jensen, Hejdi
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9009705/
https://www.ncbi.nlm.nih.gov/pubmed/35421109
http://dx.doi.org/10.1371/journal.pone.0266007