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Developing Key Performance Indicators for Emergency Department of Teaching Hospitals: A Mixed Fuzzy Delphi and Nominal Group Technique Approach

BACKGROUND: This article demonstrates combination of the fuzzy Delphi method (FDM) and the nominal group technique (NGT) to consolidate consensus agreement within a panel of experts regarding key performance indicators (KPIs) development for emergency department (ED). METHODS: Twenty-four participan...

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Detalles Bibliográficos
Autores principales: NIK HISAMUDDIN, Rahman, TUAN HAIRULNIZAM, Tuan Kamauzaman
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Penerbit Universiti Sains Malaysia 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9036937/
https://www.ncbi.nlm.nih.gov/pubmed/35528822
http://dx.doi.org/10.21315/mjms2022.29.2.11