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Automating Large-scale Health Care Service Feedback Analysis: Sentiment Analysis and Topic Modeling Study
BACKGROUND: Obtaining patient feedback is an essential mechanism for health care service providers to assess their quality and effectiveness. Unlike assessments of clinical outcomes, feedback from patients offers insights into their lived experiences. The Department of Health and Social Care in Engl...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
JMIR Publications
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9039814/ https://www.ncbi.nlm.nih.gov/pubmed/35404254 http://dx.doi.org/10.2196/29385 |