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Automating Large-scale Health Care Service Feedback Analysis: Sentiment Analysis and Topic Modeling Study

BACKGROUND: Obtaining patient feedback is an essential mechanism for health care service providers to assess their quality and effectiveness. Unlike assessments of clinical outcomes, feedback from patients offers insights into their lived experiences. The Department of Health and Social Care in Engl...

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Detalles Bibliográficos
Autores principales: Alexander, George, Bahja, Mohammed, Butt, Gibran Farook
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9039814/
https://www.ncbi.nlm.nih.gov/pubmed/35404254
http://dx.doi.org/10.2196/29385