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Evaluating User Feedback for an Artificial Intelligence–Enabled, Cognitive Behavioral Therapy–Based Mental Health App (Wysa): Qualitative Thematic Analysis

BACKGROUND: Digital mental health apps are rapidly becoming a common source of accessible support across the world, but their effectiveness is often influenced by limited helpfulness and engagement. OBJECTIVE: This study’s primary objective was to analyze feedback content to understand users’ experi...

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Detalles Bibliográficos
Autores principales: Malik, Tanya, Ambrose, Adrian Jacques, Sinha, Chaitali
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9044157/
https://www.ncbi.nlm.nih.gov/pubmed/35249886
http://dx.doi.org/10.2196/35668