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An ensemble based approach using a combination of clustering and classification algorithms to enhance customer churn prediction in telecom industry

Mobile communication has become a dominant medium of communication over the past two decades. New technologies and competitors are emerging rapidly and churn prediction has become a great concern for telecom companies. A customer churn prediction model can provide the accurate identification of pote...

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Detalles Bibliográficos
Autores principales: Fakhar Bilal, Syed, Ali Almazroi, Abdulwahab, Bashir, Saba, Hassan Khan, Farhan, Ali Almazroi, Abdulaleem
Formato: Online Artículo Texto
Lenguaje:English
Publicado: PeerJ Inc. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9044233/
https://www.ncbi.nlm.nih.gov/pubmed/35494841
http://dx.doi.org/10.7717/peerj-cs.854