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An ensemble based approach using a combination of clustering and classification algorithms to enhance customer churn prediction in telecom industry
Mobile communication has become a dominant medium of communication over the past two decades. New technologies and competitors are emerging rapidly and churn prediction has become a great concern for telecom companies. A customer churn prediction model can provide the accurate identification of pote...
| Autores principales: | , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
PeerJ Inc.
2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9044233/ https://www.ncbi.nlm.nih.gov/pubmed/35494841 http://dx.doi.org/10.7717/peerj-cs.854 |