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A Systematic Review of Voice Assistant Usability: An ISO 9241–11 Approach
Voice assistants (VA) are an emerging technology that have become an essential tool of the twenty-first century. The VA ease of access and use has resulted in high usability curiosity in voice assistants. Usability is an essential aspect of any emerging technology, with every technology having a sta...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Springer Nature Singapore
2022
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9063617/ https://www.ncbi.nlm.nih.gov/pubmed/35531568 http://dx.doi.org/10.1007/s42979-022-01172-3 |