Determinants of Trust in Banks’ Payment Services During COVID: An Exploration Using Daily Data

Trust in banks is key, especially in turbulent times. Using unique daily data for a representative panel of Dutch consumers, we examine to what extent the COVID-crisis has affected trust in banks’ payment services. We have the following main findings. First, COVID-19 measures have affected trust in...

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Detalles Bibliográficos
Autores principales: Bijlsma, Michiel, van der Cruijsen, Carin, Koldijk, Jester
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer US 2022
Materias:
Original Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9074844/
https://www.ncbi.nlm.nih.gov/pubmed/35540175
http://dx.doi.org/10.1007/s10645-022-09405-9

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9074844/
https://www.ncbi.nlm.nih.gov/pubmed/35540175
http://dx.doi.org/10.1007/s10645-022-09405-9

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