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Determinants of Trust in Banks’ Payment Services During COVID: An Exploration Using Daily Data
Trust in banks is key, especially in turbulent times. Using unique daily data for a representative panel of Dutch consumers, we examine to what extent the COVID-crisis has affected trust in banks’ payment services. We have the following main findings. First, COVID-19 measures have affected trust in...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Springer US
2022
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9074844/ https://www.ncbi.nlm.nih.gov/pubmed/35540175 http://dx.doi.org/10.1007/s10645-022-09405-9 |