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How Peer Abusive Supervision Affects Sales Employees’ Customer Knowledge Hiding: The Roles of Rivalry and Schadenfreude

PURPOSE: This study aims to examine the impacts of peer abusive supervision, perceived rivalry and schadenfreude over the abused peers on sales employees’ customer knowledge hiding. METHODS: We conducted multiple regression analyses of 283 sales employees’ responses from two Chinese and two South Ko...

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Detalles Bibliográficos
Autores principales: Ma, Zhuang, Song, Linpei, Huang, Jun
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Dove 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9076003/
https://www.ncbi.nlm.nih.gov/pubmed/35527796
http://dx.doi.org/10.2147/PRBM.S359360