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Patient Portal Messaging for Asynchronous Virtual Care During the COVID-19 Pandemic: Retrospective Analysis

BACKGROUND: During the COVID-19 pandemic, patient portals and their message platforms allowed remote access to health care. Utilization patterns in patient messaging during the COVID-19 crisis have not been studied thoroughly. In this work, we propose characterizing patients and their use of asynchr...

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Detalles Bibliográficos
Autores principales: Huang, Ming, Khurana, Aditya, Mastorakos, George, Wen, Andrew, He, Huan, Wang, Liwei, Liu, Sijia, Wang, Yanshan, Zong, Nansu, Prigge, Julie, Costello, Brian, Shah, Nilay, Ting, Henry, Fan, Jungwei, Patten, Christi, Liu, Hongfang
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9084445/
https://www.ncbi.nlm.nih.gov/pubmed/35171108
http://dx.doi.org/10.2196/35187