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Problem-Solving and Tool Use in Office Work: The Potential of Electronic Performance Support Systems to Promote Employee Performance and Learning

In the context of office work, learning to handle an Enterprise Resource Planning (ERP) system is important as implementation costs for such systems and associated expectations are high. However, these expectations are often not met because the users are not trained adequately. Electronic Performanc...

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Detalles Bibliográficos
Autores principales: Leiß, Tamara Vanessa, Rausch, Andreas, Seifried, Jürgen
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9102809/
https://www.ncbi.nlm.nih.gov/pubmed/35572318
http://dx.doi.org/10.3389/fpsyg.2022.869428