Evaluation of call volume and negative emotions in emergency response system telecommunicators: a prospective, intensive longitudinal investigation

Emergency telecommunicators are essential first responders tasked with coordinated communication within the emergency response system (ERS). Despite their exposure to significant job demands, little is known about the effect of call load or call type on emotional state within these workers. Therefor...

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Detalles Bibliográficos
Autores principales: Hoang, Matthew, Hillier, Elizabeth, Conger, Chris, Gengler, Devan N., Welty, Cody W., Mayer, Candace, Haynes, Patricia L.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: AIMS Press 2022
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9114781/
https://www.ncbi.nlm.nih.gov/pubmed/35634026
http://dx.doi.org/10.3934/publichealth.2022027

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9114781/
https://www.ncbi.nlm.nih.gov/pubmed/35634026
http://dx.doi.org/10.3934/publichealth.2022027

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