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Churn prediction in telecommunication industry using kernel Support Vector Machines
In this age of fierce competitions, customer retention is one of the most important tasks for many companies. Many previous works proposed models to predict customer churn based on various machine learning techniques. In this study, we proposed an advanced churn prediction model using kernel Support...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Public Library of Science
2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9128990/ https://www.ncbi.nlm.nih.gov/pubmed/35609023 http://dx.doi.org/10.1371/journal.pone.0267935 |