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Multisource feedback in medical students’ workplace learning in primary health care
BACKGROUND: In medical students’ workplace learning, feedback is important for effective learning regarding communication and clinical skills. The provision of multisource feedback (MSF) in clinical practice with focus on the patient’s perspective is rarely addressed in the literature. The overall o...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
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BioMed Central
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9134659/ https://www.ncbi.nlm.nih.gov/pubmed/35614484 http://dx.doi.org/10.1186/s12909-022-03468-7 |
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author | Björklund, Karin Stenfors, Terese Nilsson, Gunnar H. Leanderson, Charlotte |
author_facet | Björklund, Karin Stenfors, Terese Nilsson, Gunnar H. Leanderson, Charlotte |
author_sort | Björklund, Karin |
collection | PubMed |
description | BACKGROUND: In medical students’ workplace learning, feedback is important for effective learning regarding communication and clinical skills. The provision of multisource feedback (MSF) in clinical practice with focus on the patient’s perspective is rarely addressed in the literature. The overall objective was to explore the experience of MSF in medical students’ clinical learning in primary healthcare (PHC). METHODS: In the study, patients provided feedback by use of the Patient Feedback in Clinical Practice (PFCP) questionnaire. By use of adapted PFCP questionnaire versions peers and clinical supervisors provided feedback and students performed a self-evaluation. The MSF learning activity was evaluated using surveys (4-point Likert scale/open-ended questions), (students (n = 26), peers (n = 9) and clinical supervisors (n = 7)). Data were analysed using descriptive and qualitative content analysis. RESULTS: Results (mean 4-point Likert scale) from participants evaluation of the MSF learning activity visualises the value of feedback in terms of patient-centred communication (students 3.50, peers 2.44 and clinical supervisors 3.57), guidance for further training (students 3.14, peers 2.89 and clinical supervisors 3.00) and clarification of pedagogical assignment (students 3.14, peers 2.89 and clinical supervisors 3.00). Thematic analysis of participants’ free-text answers in the evaluation surveys resulted in three themes: (1) applicability of the MSF, (2) MSF – collaborative learning process and (3) MSF as a facilitator in students’ clinical skills development. The participants experienced that the written MSF provided multi-facetted perspectives, which contributed to students’ and peers’ clinical and communication learning. MSF experience also enhanced clinical supervisors’ feedback regarding communication skills, targeting the supervisors’ pedagogical assignment. CONCLUSION: Our findings indicate that MSF provided directly after a patient encounter, using the PFCP questionnaire as feedback provider, could be an adequate learning activity for medical students’ workplace learning. The MSF, provided through the PFCP questionnaire, was experienced to neutralise and operationalise the provision of concrete feedback, facilitating peers’ learning and clinical supervisors’ tuition. The results visualise the importance of patients in MSF, as a valuable resource in students’ workplace learning. Our study implies that this learning activity could be an applicable tool to facilitate learning and pedagogic development in clinical education in PHC. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1186/s12909-022-03468-7. |
format | Online Article Text |
id | pubmed-9134659 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2022 |
publisher | BioMed Central |
record_format | MEDLINE/PubMed |
spelling | pubmed-91346592022-05-27 Multisource feedback in medical students’ workplace learning in primary health care Björklund, Karin Stenfors, Terese Nilsson, Gunnar H. Leanderson, Charlotte BMC Med Educ Research BACKGROUND: In medical students’ workplace learning, feedback is important for effective learning regarding communication and clinical skills. The provision of multisource feedback (MSF) in clinical practice with focus on the patient’s perspective is rarely addressed in the literature. The overall objective was to explore the experience of MSF in medical students’ clinical learning in primary healthcare (PHC). METHODS: In the study, patients provided feedback by use of the Patient Feedback in Clinical Practice (PFCP) questionnaire. By use of adapted PFCP questionnaire versions peers and clinical supervisors provided feedback and students performed a self-evaluation. The MSF learning activity was evaluated using surveys (4-point Likert scale/open-ended questions), (students (n = 26), peers (n = 9) and clinical supervisors (n = 7)). Data were analysed using descriptive and qualitative content analysis. RESULTS: Results (mean 4-point Likert scale) from participants evaluation of the MSF learning activity visualises the value of feedback in terms of patient-centred communication (students 3.50, peers 2.44 and clinical supervisors 3.57), guidance for further training (students 3.14, peers 2.89 and clinical supervisors 3.00) and clarification of pedagogical assignment (students 3.14, peers 2.89 and clinical supervisors 3.00). Thematic analysis of participants’ free-text answers in the evaluation surveys resulted in three themes: (1) applicability of the MSF, (2) MSF – collaborative learning process and (3) MSF as a facilitator in students’ clinical skills development. The participants experienced that the written MSF provided multi-facetted perspectives, which contributed to students’ and peers’ clinical and communication learning. MSF experience also enhanced clinical supervisors’ feedback regarding communication skills, targeting the supervisors’ pedagogical assignment. CONCLUSION: Our findings indicate that MSF provided directly after a patient encounter, using the PFCP questionnaire as feedback provider, could be an adequate learning activity for medical students’ workplace learning. The MSF, provided through the PFCP questionnaire, was experienced to neutralise and operationalise the provision of concrete feedback, facilitating peers’ learning and clinical supervisors’ tuition. The results visualise the importance of patients in MSF, as a valuable resource in students’ workplace learning. Our study implies that this learning activity could be an applicable tool to facilitate learning and pedagogic development in clinical education in PHC. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1186/s12909-022-03468-7. BioMed Central 2022-05-25 /pmc/articles/PMC9134659/ /pubmed/35614484 http://dx.doi.org/10.1186/s12909-022-03468-7 Text en © The Author(s) 2022 https://creativecommons.org/licenses/by/4.0/Open AccessThis article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) . The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/ (https://creativecommons.org/publicdomain/zero/1.0/) ) applies to the data made available in this article, unless otherwise stated in a credit line to the data. |
spellingShingle | Research Björklund, Karin Stenfors, Terese Nilsson, Gunnar H. Leanderson, Charlotte Multisource feedback in medical students’ workplace learning in primary health care |
title | Multisource feedback in medical students’ workplace learning in primary health care |
title_full | Multisource feedback in medical students’ workplace learning in primary health care |
title_fullStr | Multisource feedback in medical students’ workplace learning in primary health care |
title_full_unstemmed | Multisource feedback in medical students’ workplace learning in primary health care |
title_short | Multisource feedback in medical students’ workplace learning in primary health care |
title_sort | multisource feedback in medical students’ workplace learning in primary health care |
topic | Research |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9134659/ https://www.ncbi.nlm.nih.gov/pubmed/35614484 http://dx.doi.org/10.1186/s12909-022-03468-7 |
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