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An empirical examination of customer advocacy influenced by engagement behaviour and predispositions of FinTech customers in India
Background: The extensive adoption and usage of emerging technologies furthered by the global coronavirus disease 2019 (COVID-19) pandemic, has reduced direct face to face communications. New FinTech (financial technology) apps and technologies are flooding the Indian digital payments market and com...
Autores principales: | Nayak Kini, Archana, Basri, Savitha |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
F1000 Research Limited
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9135099/ https://www.ncbi.nlm.nih.gov/pubmed/35655801 http://dx.doi.org/10.12688/f1000research.74928.2 |
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