Sentiment Analysis of Customer Reviews of Food Delivery Services Using Deep Learning and Explainable Artificial Intelligence: Systematic Review

During the COVID-19 crisis, customers’ preference in having food delivered to their doorstep instead of waiting in a restaurant has propelled the growth of food delivery services (FDSs). With all restaurants going online and bringing FDSs onboard, such as UberEATS, Menulog or Deliveroo, customer rev...

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Detalles Bibliográficos
Autores principales: Adak, Anirban, Pradhan, Biswajeet, Shukla, Nagesh
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2022
Materias:
Review
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9140678/
https://www.ncbi.nlm.nih.gov/pubmed/35627070
http://dx.doi.org/10.3390/foods11101500

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9140678/
https://www.ncbi.nlm.nih.gov/pubmed/35627070
http://dx.doi.org/10.3390/foods11101500

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