Impacts of service quality, brand image, and perceived value on outpatient’s loyalty to China’s private dental clinics with service satisfaction as a mediator

BACKGROUND: This study explores the effects and influence paths of service quality, brand image, perceived value, and service satisfaction on outpatients’ loyalty to China’s private dental clinics. METHODS: A cross-sectional survey study was conducted in Dongguan City, Guangdong Province, China in J...

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Detalles Bibliográficos
Autores principales: Lin, Wenyi, Yin, Wanxia
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2022
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9176788/
https://www.ncbi.nlm.nih.gov/pubmed/35675364
http://dx.doi.org/10.1371/journal.pone.0269233

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9176788/
https://www.ncbi.nlm.nih.gov/pubmed/35675364
http://dx.doi.org/10.1371/journal.pone.0269233

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