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Use of Health Care Chatbots Among Young People in China During the Omicron Wave of COVID-19: Evaluation of the User Experience of and Satisfaction With the Technology

BACKGROUND: Long before the outbreak of COVID-19, chatbots had been playing an increasingly crucial role and gaining growing popularity in health care. In the current omicron waves of this pandemic when the most resilient health care systems at the time are increasingly being overburdened, these con...

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Detalles Bibliográficos
Autores principales: Shan, Yi, Ji, Meng, Xie, Wenxiu, Zhang, Xiaomin, Qian, Xiaobo, Li, Rongying, Hao, Tianyong
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9186498/
https://www.ncbi.nlm.nih.gov/pubmed/35576058
http://dx.doi.org/10.2196/36831