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Victim crisis communication strategy on digital media: A study of the COVID-19 pandemic

The COVID-19 pandemic and the lockdown bore a devastating impact on organizations across the globe. In this crisis, organizations belonged to the victim cluster, with a low crisis responsibility. Nevertheless, organizations needed to strategize their crisis responses and communicate with stakeholder...

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Detalles Bibliográficos
Autores principales: Dhar, Suparna, Bose, Indranil
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier B.V. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9212564/
https://www.ncbi.nlm.nih.gov/pubmed/35754943
http://dx.doi.org/10.1016/j.dss.2022.113830