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Victim crisis communication strategy on digital media: A study of the COVID-19 pandemic
The COVID-19 pandemic and the lockdown bore a devastating impact on organizations across the globe. In this crisis, organizations belonged to the victim cluster, with a low crisis responsibility. Nevertheless, organizations needed to strategize their crisis responses and communicate with stakeholder...
Autores principales: | , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier B.V.
2022
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9212564/ https://www.ncbi.nlm.nih.gov/pubmed/35754943 http://dx.doi.org/10.1016/j.dss.2022.113830 |