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Assessing Patient Experience and Attitude: BSC-PATIENT Development, Translation, and Psychometric Evaluation—A Cross-Sectional Study

Health care organizations (HCO) did not consider engaging patients in balanced scorecard (BSC) implementations to evaluate their performance. This paper aims to develop an instrument to engage patients in assessing BSC perspectives (BSC-PATIENT) and customize it for Palestinian hospitals. Two panels...

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Detalles Bibliográficos
Autores principales: Amer, Faten, Hammoud, Sahar, Onchonga, David, Alkaiyat, Abdulsalam, Nour, Abdulnaser, Endrei, Dóra, Boncz, Imre
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9223066/
https://www.ncbi.nlm.nih.gov/pubmed/35742393
http://dx.doi.org/10.3390/ijerph19127149