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How Service Robots Can Improve Workplace Experience: Camaraderie, Customization, and Humans-in-the-Loop

This paper presents the results of a three-week in-the-wild deployment of a wizarded service robot in a shared campus workplace. The study introduces robot-centric ethnography, a concept in which a wizarded robot acts as a mediated anthropologist, used in this case, to further our understandings of...

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Detalles Bibliográficos
Autores principales: Tsai, Yao-Lin, Wadgaonkar, Chinmay, Chun, Bohkyung, Knight, Heather
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer Netherlands 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9243929/
https://www.ncbi.nlm.nih.gov/pubmed/35789641
http://dx.doi.org/10.1007/s12369-022-00898-7