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Structured, Timely, and Individualized Patient Feedback to Residents and its Effect on HCAHPS Scores
Physician communication is integral for improving patients’ experience and clinical outcomes. Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores are used by the Centers for Medicare & Medicaid Services to assess the quality of care provided to the patients. We condu...
Autores principales: | , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
SAGE Publications
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9274411/ https://www.ncbi.nlm.nih.gov/pubmed/35836777 http://dx.doi.org/10.1177/23743735221112583 |