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The Use of Balanced Scorecards in Mental Health Services: an Integrative Review and Thematic Analysis

Performance management of mental health services (MHS) through quality reporting of strategic indicators and goals is essential to improve efficiency and quality of care. One such method is the balanced scorecard (BSC). This integrative review of peer-reviewed and industry implemented BSCs in MHS ai...

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Detalles Bibliográficos
Autores principales: Brimelow, Rachel E., Amalathas, Aneline, Beattie, Elizabeth, Byrne, Gerard, Dissanayaka, Nadeeka N.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer US 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9282827/
https://www.ncbi.nlm.nih.gov/pubmed/35835954
http://dx.doi.org/10.1007/s11414-022-09806-3