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Impact of Crisis Communication Strategies on People’s Attitudes toward Behavioral Guidelines Regarding COVID-19 and on Their Trust in Local Officials
Situational Crisis Communication Theory (SCCT) guides responses of corporations in crises. We tested how COVID-19 related crisis communication strategies affect trust in mayors and the acceptance of behavioral measures. A total of 561 participants (53% female) with a mean age of 50 years took part i...
Autores principales: | , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Springer Nature Singapore
2022
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9340733/ http://dx.doi.org/10.1007/s13753-022-00424-3 |