Benchmarking sustainable E‐commerce enterprises based on evolving customer expectations amidst COVID‐19 pandemic

The 2019 coronavirus disease (COVID‐19) pandemic has seriously impacted the performance of all types of businesses. It has given a tremendous structural boost to e‐commerce enterprises by forcing customers to online shopping over visiting physical stores. Moreover, customer expectations of the digit...

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Detalles Bibliográficos
Autores principales: Pratap, Saurabh, Jauhar, Sunil Kumar, Daultani, Yash, Paul, Sanjoy Kumar
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2022
Materias:
Research Articles
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9349908/
https://www.ncbi.nlm.nih.gov/pubmed/35942338
http://dx.doi.org/10.1002/bse.3172

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9349908/
https://www.ncbi.nlm.nih.gov/pubmed/35942338
http://dx.doi.org/10.1002/bse.3172

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