Effectiveness of a service design training program to improve clinical nurses’ compassion and problem-solving in Korea

Service design is an innovative tool used to improve the quality of patient experience, therefore, making it necessary for nurses to be able to implement it. The aim of this study was to examine the effects of a training program for patient experience-based nursing service design (PEN-SD) on clinica...

Descripción completa

Detalles Bibliográficos
Autores principales: Jang, Keum-Seong, Lee, Mikyoung, Park, Hyunyoung, Chung, Kyung-Hee, Baek, Myeong, Kweon, Young-Ran, Kim, Yun-Hee
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2022
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9374233/
https://www.ncbi.nlm.nih.gov/pubmed/35960744
http://dx.doi.org/10.1371/journal.pone.0272957

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9374233/
https://www.ncbi.nlm.nih.gov/pubmed/35960744
http://dx.doi.org/10.1371/journal.pone.0272957

Ejemplares similares