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Effectiveness of a service design training program to improve clinical nurses’ compassion and problem-solving in Korea
Service design is an innovative tool used to improve the quality of patient experience, therefore, making it necessary for nurses to be able to implement it. The aim of this study was to examine the effects of a training program for patient experience-based nursing service design (PEN-SD) on clinica...
| Autores principales: | , , , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Public Library of Science
2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9374233/ https://www.ncbi.nlm.nih.gov/pubmed/35960744 http://dx.doi.org/10.1371/journal.pone.0272957 |