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The role of service quality in fostering different types of perceived value for student blended learning satisfaction
The present study aims to conceptualize service quality and perceived value in the context of blended learning by redefining and modifying the existing SERVQUAL model, reviewing prior marketing literature on perceived value, and examining the relationships between service quality, perceived value, a...
| Autores principales: | , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Springer US
2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9398053/ https://www.ncbi.nlm.nih.gov/pubmed/36033976 http://dx.doi.org/10.1007/s12528-022-09336-z |