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The role of service quality in fostering different types of perceived value for student blended learning satisfaction

The present study aims to conceptualize service quality and perceived value in the context of blended learning by redefining and modifying the existing SERVQUAL model, reviewing prior marketing literature on perceived value, and examining the relationships between service quality, perceived value, a...

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Detalles Bibliográficos
Autores principales: Seo, Young-Jin, Um, Ki-Hyun
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer US 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9398053/
https://www.ncbi.nlm.nih.gov/pubmed/36033976
http://dx.doi.org/10.1007/s12528-022-09336-z

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