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Ethical Decision-Making in Indigenous Financial Services: QSuper Case Study
This case study details how and why integrating storytelling, empathy, and inclusive practice shifted QSuper, a large Australian finance organisation, from minimal awareness to moral awareness then moral capability in the delivery of services to Indigenous customers. During the Royal Commission into...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Springer Netherlands
2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9490731/ https://www.ncbi.nlm.nih.gov/pubmed/36158523 http://dx.doi.org/10.1007/s10551-022-05253-4 |